We run this site as an independent guide to Novibet's casino and sports betting products for Irish readers, and we welcome messages from anyone with a question, a correction or feedback about our content. Please note that we are not Novibet and cannot access, manage or make changes to your Novibet account, balance or bonus status — for anything account-related, the official Novibet support channels are always the right place to go.
Email Us
The best way to reach us is by email at [email protected]. We read every message and try to respond within a reasonable timeframe, though response times can vary depending on volume. We do not currently offer a phone line or postal address for reader enquiries, so email remains the most reliable way to get in touch with our editorial team.
Ireland player guide: review the official Novibet information on official support contact before you make a decision.
Check current eligibility, account rules and player protections for adult players in Ireland rather than relying on old claims.
Availability and conditions around official support contact can change, so the live Novibet terms are the source to use.
Before You Write
To help us answer efficiently, please include a clear subject line describing what your message is about, along with any relevant details such as the page you were reading or the topic you have a question about. If you are reporting outdated information, a link to the page in question and a short description of what looks incorrect will help us review and update it faster. There is no need to include sensitive account details, passwords or payment information in any message to us — we would never need this to answer a content query.
What We Can and Can't Help With
We are happy to hear about typos, outdated details, broken links, or suggestions for topics you would like us to cover in more depth. We can also point you toward general information on how gambling platforms like Novibet typically handle registration, verification, deposits or bonus terms. However, we cannot resolve account logins, process withdrawals, adjust bonus eligibility, close accounts, or intervene in a dispute between you and any operator — these matters must go through Novibet's own official support team via their website or app.
If Novibet lists an offer connected with official support contact, check eligibility, expiry, wagering and withdrawal rules before opting in.
If your enquiry relates to gambling limits, self-exclusion or concerns about your own play, we can point you toward general resources, but the most effective step is to use the tools available directly within your Novibet account or to contact a dedicated support organisation. Our responsible gambling page has more information on this.
Privacy of Your Message
Any information you send us by email is used only to respond to your enquiry and is handled according to our privacy policy. We do not add email contacts to marketing lists without your consent, and we do not share your message with third parties beyond what is needed to answer your question internally.
We appreciate every message that helps us keep this guide accurate and useful for Irish players researching Novibet, and we thank you in advance for your patience while we get back to you.
Response Times
As a small editorial team, we handle enquiries in the order they arrive, and most straightforward questions receive a reply within a few working days. Messages that require research, such as checking whether a specific detail on the site is still accurate, may take a little longer. If your query is urgent and relates directly to your Novibet account, deposits, withdrawals or bonus eligibility, contacting Novibet's own support team through the official website or app will almost always be faster than waiting on a reply from us, since only the operator can view or action anything tied to your account.
Use the official site to confirm the current rules for adult players in Ireland.